Ask Me Anything:
Unemployment Cost Management
Questions about unemployment claims, SUTA rates, benefit charges, and protest deadlines come up constantly in day-to-day HR and finance operations. But finding clear, direct answers from someone who actually works inside the system is harder than it should be.
In this Ask Me Anything session, HRlogics UCM leaders Josh Kendall and Joe Turner will take your questions live. No slides. No scripted presentation. Just direct answers on unemployment claims management from two experts with decades of hands-on experience across all 53 state UI agencies.

What You’ll Learn
- Direct Answers to Your Unemployment Claims Questions: This is an open forum. Bring your questions about claims processing, protest deadlines, hearing preparation, charge disputes, or any part of the UI lifecycle. Josh and Joe will answer them in real time based on their experience managing claims across every state agency in the country.
- How to Identify and Contest Charges Hitting Your UI Account: You will hear practical guidance on how erroneous benefit charges end up on employer accounts, how to audit those charges, and what steps to take when your SUTA rate notice looks higher than expected. UCM clients have recovered over $99 million in erroneous charges over the past five years.
- What SUTA Rate Changes and FUTA Credit Reductions Mean for You in 2026: Get answers on how 2026 FUTA credit reductions in states like California and the U.S. Virgin Islands affect your federal unemployment tax costs, and what proactive steps you can take now to manage your rates heading into 2027.
Who Should Attend
Designed for HR professionals, payroll managers, finance leaders, operations teams, staffing agency owners, and anyone responsible for managing unemployment insurance costs and claims. This session gives you direct access to HRlogics UCM experts for real-time answers to your specific questions.