Transforming Unemployment Cost Management in Staffing: Key Insights & How HRlogics UCM + Avionté Deliver Value

Managing unemployment claims and related tax exposure in the staffing industry is both complex and costly - especially with evolving UI (unemployment insurance) rules across states, increasing taxable wage limits, and heightened compliance obligations such as the UI Integrity Act. For staffing agencies running high volumes of temporary employee placements, missing deadlines or mismanaging claims can directly inflate SUTA tax rates and increase total labor costs. 

HRlogics UCM (Unemployment Cost Management) and its integration with the Avionté staffing platform give agencies a powerful way to centralize, automate, and optimize unemployment compliance while connecting payroll and employee data to state unemployment systems in real time. 

Why Unemployment Claims & Tax Exposure Matter for Staffing Firms

Unemployment benefits are financed solely through employer payroll tax payments, so improper or missed responses to claim filings can raise costs:

• Missed deadlines for responding to state unemployment claims automatically trigger benefit payments that increase employer tax liability.

• Improper benefit charges (claims that should have been contested) quietly drive-up SUTA rates, increasing future tax costs if not addressed proactively.

• The national improper payment rate for unemployment claims historically exceeds 20%, meaning many employers overpay simply due to state agency errors.

For staffing agencies that frequently terminate or rotate workers, these risks are amplified.

HRlogics UCM: Turning Liability into Control

HRlogics UCM is a purpose-built solution to help employers - especially staffing firms — regain control over unemployment costs and ensure compliance:

Centralized Unemployment Claims Management

HRlogics UCM consolidates every unemployment claim, deadline, and communication into a single audit-ready platform - whether clients choose:

• Full-service claims management: HRlogics experts handle claims end-to-end, from monitoring and protests to hearings and strategic tax consultations, or

• Self-managed platform: Control unemployment claims internally with real-time dashboards and automated workflows.

Key benefits include:

• Proactive deadline tracking so no responses are missed.

• Structured documentation and evidence organization to contest improper claims and reduce erroneous charges.

• SUTA rate protection by auditing charges, contesting errors, and optimizing overall unemployment tax strategy.

• Real financial oversight connecting claims activity to bottom-line tax impact.

Full Integration with All 6 State SIDES Exchanges

A cornerstone of HRlogics UCM’s effectiveness is its integration with all six State Information Data Exchange System (SIDES) exchanges. This integration provides near real-time communication with state unemployment agencies - a major improvement over slow, manual mail or basic portal checks.

Benefits include:

• Faster receipt and response to state agency information requests

• Reduced manual data entry and lag time

• Better accuracy and compliance record-keeping

For multistate staffing agencies, this is critical - claim rules vary by state, and timing is everything when contesting liability.

Why the Avionté Integration Matters

Through HRlogics’ partnership with Avionté - a leading staffing and recruiting software platform - staffing agencies can:

Automatically Sync Workforce & Payroll Data

Avionté and HRlogics UCM share employee, assignment, message, and payroll data on a scheduled basis (typically weekly or biweekly), including:

• Employee identities and statuses

• Assignment and placement records

• Payroll totals and pay periods

• Messaging and notes tied to employment events

This automatic sync eliminates manual updates, reduces errors, and ensures:

• Timely, accurate data is available for unemployment claim responses, avoiding common penalties tied to stale or missing information.

• Payroll data directly feeds into claim cost evaluation and protest preparation, creating better evidence for contested claims.

• Assignment and placement tracking gives context for state agencies when reviewing claim eligibility.

In short, the Avionté integration eliminates a major operational burden for staffing teams and connects real payroll and workforce data directly into unemployment cost management workflows.

How This Integration Supports Staffing Industry Needs

1. Reduce Manual Effort and Administrative Overhead

With payroll and workforce data flowing from Avionté into HRlogics UCM automatically, recruiters, HR teams, and payroll administrators spend less time reconciling spreadsheets or re-entering information — enabling teams to respond faster and with more complete records.

2. Improve Compliance with State UI Laws

Automated data feed supports more accurate responses to state UI agency requests, helping agencies meet strict compliance standards like the UI Integrity Act - which imposes penalties for untimely or inaccurate reporting.

3. Protect Your SUTA Rating & Reduce Tax Exposure

Proactive monitoring and responsive claim handling directly influence experience ratings, making it possible to reduce future tax liability and manage SUTA exposure strategically.

4. Standardize Workflows Across Geographies

Staffing agencies operating across multiple states benefit from consistent unemployment claim procedures, regardless of differing state rules or portals, further supported by sideloaded payroll and assignment data from Avionté.

Final Thoughts: A Strategic Advantage for Staffing Firms

In today’s regulatory environment, unemployment claims and tax exposure extend far beyond simple paperwork. They affect compliance risk, financial forecasting, and staffing profitability. By combining:

• HRlogics UCM’s expert-backed software and services, and

• Avionté’s workforce and payroll data integration,

staffing firms achieve a unified, scalable approach to managing unemployment — reducing liability, cutting costs, and freeing internal teams to focus on growth and retention.

Ready to learn how proactive staffing agencies stay in control of their future tax rates?

Register for the upcoming webinar hosted by Josh Kendall, COO, HRlogics UCM and Scott Poeschl, Senior Vice President, Avionte:

Understanding Unemployment Claims Management for Staffing Agencies hosted on Tuesday, March 10, 2026 at 2 pm. 

About HRlogics UCM

HRlogics UCM (Unemployment Cost Management) is a comprehensive solution designed to help employers take control of unemployment claims, reduce tax liability, and maintain compliance across all jurisdictions. Built to support complex, high-volume employers -including staffing and multi-state organizations - UCM combines advanced technology, expert oversight, and seamless integrations to deliver measurable cost savings and operational efficiency.

Through real-time connectivity with state unemployment agencies and integrations with leading payroll and staffing platforms like Avionté, HRlogics UCM centralizes claims

management, automates critical workflows, and ensures accurate, timely responses to agency requests. Whether organizations choose a self-managed platform or full-service claims administration, HRlogics provides the tools, visibility, and strategic guidance needed to protect SUTA rates, reduce improper benefit charges, and strengthen overall unemployment compliance.

With decades of industry expertise and a client-focused approach, HRlogics empowers employers to turn unemployment cost management from a reactive burden into a proactive financial strategy.

About Avionté

Avionté is a leading provider of end-to-end staffing and recruiting software designed to help agencies scale, streamline operations, and drive growth. Built specifically for the staffing industry, Avionté’s powerful platform connects front-office, back-office, and talent engagement functions into a single, unified system.

From applicant tracking and onboarding to payroll, billing, and compliance, Avionté enables staffing firms to manage the entire talent lifecycle with efficiency and accuracy. Its flexible, integration-friendly technology ecosystem allows agencies to connect with trusted partners - such as HRlogics UCM - to further enhance operational performance and compliance management.

Serving staffing firms of all sizes across the United States, Avionté combines innovative technology, industry expertise, and customer-focused support to empower agencies to operate smarter, reduce risk, and deliver exceptional experiences to clients and talent alike.